EasyELEarning Academy
Quality Management Representative (QMB)
Coordinate a reliable quality management system.
Your next step in professional development
Develop the knowledge needed to coordinate a quality management system, link process documentation with performance measures and support improvement activities.
What you will learn
- QMS structure and responsibilities
- Processes and documented information
- Indicators and internal feedback
- Actions and system development
Who is this course for?
Aspiring quality management representatives, quality professionals and process owners.
Prerequisites
Prior knowledge and learning objectives will be agreed before booking.
Schedule and learning format
All teaching is delivered live, either online or in person. You apply the content in guided exercises and can discuss questions directly with your trainer. We agree the course schedule, dates and delivery arrangements with you before the course starts. The Odoo learning portal provides course information and materials; there are no asynchronous teaching units.
- Choose your format and agree the schedule
- Attend live teaching, complete exercises and discuss questions
- Complete the assessment and meet the credential requirements
Materials, assessment and credential
EasyELEarning Academy course certificate, subject to the defined completion requirements.
Price and booking
The current price is displayed in the booking section above. Where variants are available, the price updates with your selection. Course dates, teaching language and the venue for in-person delivery are agreed with you. Contact us if you would like help choosing the right format.
Live online sessions take place via alfaview. Your Odoo learning portal brings together course information and materials.
Self-employed? Explore KOMPASS before booking.
KOMPASS may support suitable professional development for eligible solo self-employed people in Germany. Arrange a consultation with us to discuss course selection. Mandatory funding advice and eligibility checks are provided by an official KOMPASS advisory centre. Only make a binding booking after the qualification voucher has been issued. Training must include at least 20 hours; not every offer meets this condition. Funding eligibility is assessed individually.
Frequently asked questions about this course
When is the QMB course more appropriate than a quality-management foundation course?
QMB is suitable when you are expected to coordinate, establish or develop a quality management system. Beyond process understanding, it covers roles, documented information, indicators and actions. Quality Specialist is the more foundation-focused option for an initial introduction to contributing to quality work.
Is the QMB solely responsible for every quality task in an organisation?
The course addresses the QMB role as a central quality-management interface. Coordination means connecting responsibilities, information and actions. The organisation must define how responsibility is actually distributed. A QMB can support an effective system without personally taking over every operational task from every department.
Do I need to be proficient in quality management before attending?
The course is intended for prospective QMBs, quality specialists and process owners. We discuss prior knowledge and objectives before booking. Bring an outline of your future responsibilities if possible; this helps establish whether you first need additional foundations or whether the QMB level is already appropriate.
Will the course help make a QMS clear rather than bureaucratic?
Processes and documented information are key topics. People need to understand their tasks and the evidence required. You therefore consider documentation in relation to roles, coordination and improvement, rather than as an isolated exercise in producing the largest possible collection of forms.
What role do indicators play in QMB work?
The course connects indicators with internal feedback and improvement actions. Useful information supports a decision or assessment of a process. You should understand what is measured, who needs the information and what action is expected when an unusual development appears.
How much time should I allow for the QMB course?
The offer comprises 40 teaching units, approximately 30 hours. We agree the schedule and dates before the course starts. Also discuss the responsibilities you will be taking on so that course planning fits both your role and your organisation’s available time.
Is the QMB certificate the same as ISO 9001 certification of our organisation?
No. The Academy award concerns your professional training. Certification of an organisation’s quality management system is a separate process performed by a certification body. Attending QMB training can support establishing and coordinating the system, but it does not replace assessment of the organisation’s system.
Can I progress towards Quality Manager after QMB?
The Quality Manager course is intended, among others, for experienced QMBs and senior process owners. It shifts the emphasis towards strategy, leadership, quality culture and performance assessment. Progression is most useful when you already apply your knowledge and are expected to take on greater management responsibility.
Selected courses compared
Which content fits your goals, which skills are practised, and what does the credential demonstrate? This selection compares our course with two specific alternatives.
On smaller screens, scroll the table sideways to see all columns.
| Course offer | Content | Skills development | What the credential demonstrates |
|---|---|---|---|
| EasyELEarning Academy This course offer | The Academy course covers quality management system development, role responsibilities, processes, documented information, indicators, internal feedback and coordination of improvement actions. | Learn to act as a quality management interface, coordinate system development and connect documentation, performance information and improvement actions within the organisation. | EasyELEarning Academy course certificate after the final assessment and fulfilment of the stated completion requirements, documenting completion of the Academy QMB programme. |
| TÜV SÜD Akademie Qualitätsmanagementbeauftragter QMB-TÜV Related advanced course; QMF or equivalent foundations required Provider’s course | The advanced course develops ISO 9001 implementation, process and document management, nonconformities, improvement, audit fundamentals, supplier management and operational risk management. | Participants learn to establish and maintain a quality management system, improve processes, manage documentation and prepare their organisation for certification audits. | Attendance certificate and QMB-TÜV training certificate with an online examination; an alternative personnel competence certificate is available through a separate certification route. |
| TÜV Rheinland Akademie Qualitätsbeauftragter (TÜV). Gesamtlehrgang. Related complete programme with two sequential modules Provider’s course | Two sequential modules address ISO 9001 requirements, development of a process-oriented management system and methods for controlling and improving organisational processes. | Participants practise applying standard requirements to a case-study organisation, understanding business processes and addressing quality representative responsibilities systematically within their own workplace. | After both modules and a successful PersCert TÜV examination, candidates receive the Qualitätsbeauftragter (TÜV) personnel certificate, subject to the certification programme requirements. |
Checked: 31 October 2026. Based on the linked provider information. This selection is not a complete market overview. Related courses are identified; scope, entry requirements, teaching languages and examination languages may differ. The table describes learning objectives and credential types, without guaranteeing learning outcomes or general equivalence. Current offer and certification conditions apply. Official course names retain their original wording.
Curriculum, assessment and Academy certificate
The published programme explains learning objectives, modules, entry requirements, assessment tasks and pass criteria, as well as what the Academy certificate demonstrates.
Academy certificate: valid for no more than 3 years from the date of issue. Renewal is subject to a new assessment of the programme-specific requirements.