2. Clarifying, Agreeing and Disagreeing

2.1 Clarifying and Asking for More Information

If you are not sure you understood the point someone made in a meeting, some useful phrases are:

•     “Could you clarify…?”

•     “So, just to confirm …”

•     “Could you elaborate on that point?”

2.2 Agreeing with Others

If you agree with what someone said, you might say:

•     “I completely agree.”

•     “This is a great idea.”

•     “My thoughts exactly.”

2.3 Disagreeing Politely

When not agreeing with others, English speakers are rarely direct about it. While direct disagreement does happen, it is often the last resort.

Polite disagreement often comes in the shape of a “Yes, but no” structure, or is more gently worded as “concern” or “doubt”.

Examples:

•     “I agree with your point about improving efficiency, but we shouldn't compromise on quality.”

•     “While I agree with the need to act quickly, I think we should evaluate the risks first.”

•     “I'm concerned that the proposed changes could affect customer satisfaction.”

•     “I'd like to raise a concern about the feasibility of the proposed deadline.”

•     “I do have some doubts about whether this approach will be sustainable in the long term.”

Video: The Expert – Wrong Angle

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